GDPR Policy

GDPR Privacy Policy 2025

SHR Fibre Ltd

At SHR Fibre Ltd, we are committed to protecting and respecting your privacy. This GDPR Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our Shopify website. It also outlines your rights under the General Data Protection Regulation (GDPR).

1. Data Controller

SHR Fibre Ltd is the data controller responsible for your personal data. If you have any questions or concerns about how we handle your data, please contact us using the information provided at the end of this policy.

2. Data We Collect

We may collect and process the following types of personal data:

• Identity Information: Name, title.

• Contact Information: Email address, postal address, telephone number.

• Financial Information: Payment details (processed through secure payment gateways).

• Transaction Information: Details about payments to and from you and other details of products and services you have purchased from us.

• Technical Information: IP address, browser type, time zone settings, and location.

• Profile Information: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Information: Information about how you use our website, products, and services.

• Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Data

We use your personal data to:

• Process and fulfill your orders.

• Communicate with you regarding your orders, accounts, and services.

• Improve our website, products, and services.

• Send you marketing communications (if you have opted in).

• Comply with our legal obligations, such as tax and accounting regulations.

• Detect and prevent fraud.

4. Legal Basis for Processing

We will only process your personal data where we have a legal basis to do so. This includes:

• Contractual Necessity: To fulfill the contract we have with you (e.g., processing your orders).

• Legal Obligation: To comply with applicable laws and regulations.

• Legitimate Interests: For our legitimate business purposes (e.g., improving our services), provided that your interests and fundamental rights do not override those interests.

• Consent: Where you have given your consent for specific uses of your data (e.g., for receiving marketing communications).

5. Data Sharing

We do not sell or trade your personal data. However, we may share your data with:

• Service Providers: Companies that provide services on our behalf, such as payment processing, shipping, distributors and marketing.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, sale, or transfer of assets.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under the GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request that we correct any inaccuracies in your data.

• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.

• Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.

• Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.

• Right to Withdraw Consent: You can withdraw your consent at any time where we are relying on consent to process your data.

To exercise any of these rights, please contact us via our Contact Us page.

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this GDPR Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

12. Contact Us

If you have any questions about this GDPR Privacy Policy or how we handle your personal data, please contact us via our Contact Us page.

SHR Fibre Ltd